Refunds are subject to airline fare rules and conditions. Not all tickets are refundable.
Refund eligibility depends on:
Ticket type (Refundable / Non-refundable)
Airline cancellation policies
Timing of cancellation
Promotional or discounted fares
FlySupports service fees are generally non-refundable unless cancellation is due to an error caused by us.
Refunds may take 7–30 business days depending on airline processing time and payment method.
Refunds will be credited to the original form of payment.
If a passenger fails to board a flight without prior cancellation, refunds may not be available.
If the airline cancels the flight, customers may be eligible for:
Full refund
Travel credit (as per airline policy)
Rebooking option
To request a refund, contact:
Email: care@flysupports.com
Phone: +1 855-994-1814
Include booking reference number and passenger details.
